Privacy Policy | West Zone Fresh

West Zone Fresh Supermarket L.L.C built the app as a Commercial app. This SERVICE is provided by West Zone Fresh Supermarket L.L.C and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

At West Zone Grocery Shopping App ("we," "our," or "us"), we prioritize the security and protection of your data. This Data Safety Policy outlines our commitment to maintaining the confidentiality, integrity, and availability of your information when you use our mobile application and related services.


1. Data Security Measures


We have implemented comprehensive security measures to safeguard your data, including but not limited to:


a. Encryption: We use industry-standard encryption protocols to protect data during transmission and storage.


b. Access Control: Access to your data is restricted to authorized personnel only, and we regularly review and update access permissions.


c. Secure Data Centers: We store your data in secure, certified data centers with robust physical and logical security measures.


d. Regular Audits: We conduct regular security audits and assessments to identify and address vulnerabilities.


e. Employee Training: Our staff undergoes regular training to ensure they understand and adhere to our security policies.


2. Data Collection and Usage


We collect and use your data only for specific, legitimate purposes, which include:


a. Providing Services: To offer and enhance our grocery shopping services.


b. Personalization: To customize your shopping experience and provide tailored recommendations.


c. Communication: To send you important updates, order confirmations, and marketing communications (with your consent).


d. Analytics: To analyze app usage and improve our services.


e. Legal Compliance: To meet legal requirements and resolve disputes.


3. Data Retention


We retain your data only for as long as necessary to fulfill the purposes outlined in this policy and as required by applicable laws and regulations.



4. Your Data Rights


You have certain rights regarding your data, including the right to access, correct, or delete your data. You can exercise these rights through the application or by contacting our Data Protection Officer at [support@westzonefresh.com].


5. Data Breach Response


In the event of a data breach, we have established a rapid response plan to mitigate the impact and notify affected individuals and authorities as required by law.


6. Compliance with Laws


We comply with all applicable data protection laws and regulations in the United Arab Emirates (UAE) and ensure that our data processing practices align with legal requirements.


7. Regular Updates


We continually review and update our Data Safety Policy to reflect the evolving threat landscape and changes in data protection laws.


Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at wmart1001@gmail.com